Service and Parts Request

Retro Collection

• The Retro Original Fridge is the 21TF
• The Retro Studio Fridge is the 14TF
• The Retro Slim Fridge is the 11TF
• The Retro Retropolitan Fridge is the 19BFR
• The Retro 30” Stove is BCR30
• The Retro 30” Induction Stove is BCRI30
• The Retro Induction Cooktop is BC30ICR
• The Retro 36” Stove is BCR36
• The Retro 48” Stove is BCR48
• The Bungalow Hood is BC-BUNCG
• The Retro Hood is BCH
• The Retro Microwave is BC16MWR
• The Retro Dishwasher is BC24DWR
• The Retro Dishwasher panel is BC24DRP

Classic Collection

• The Classic Fridge is BC22BF-CLA
• The 30” Classic Fridge is BC30BF-CLA
• The 30” Classic Stove isBCCS30
• The 36” Classic Stove is BCCS36
• The 48” Classic Stove is BCCS48
• The 30” Classic Hood with Trim is BC-Classic-3018
• The 36” Classic Hood with Trim is BC-Classic-3618
• The 48” Classic Hood with Trim is BC-Classic-4818
• The 30” Classic Hood without Trim is BC-Classic3010
• The 36” Classic Hood without Trim is BC-Classic3610
• The 48” Classic Hood without Trim is BC-PRO4818
• The Classic Dishwasher is BC24DWC
• The Classic Dishwasher panel is BC24DWCP

PRO Collection

• The PRO Fridge is BC19BFP
• The 30” PRO Stove is BCPRO30
• The 36” PRO Stove is BCPRO36
• The 48” PRO Stove is BCPRO48
• The 30” PRO Hood is BC-PRO3010
• The 36” PRO Hood is BC-PRO3610
• The 48” PRO Hood is BC-PRO4818
• The PRO Microwave is BC16MWP
• The PRO Dishwasher is BC24DWP
• The PRO Dishwasher panel is BC24DWPP

The Original, Studio and Slim fridge serial numbers can be found here:

The Retropolitan, PRO and 30” Classic Fridge can be found here:

The Classic Fridge can be found here, under the lower fridge drawer:

The Beverage/Mini fridge serial plate can be found on the left wall, near the drawer:

The microwave serial plate can be found here:

The dishwashers serial plate can be found here:

The range serial plates are below the control panel and can be viewed with the door open. Older models are on the back of the unit and we don’t recommend you disassemble the units to find them. The serial number was on the shipping packing slip. If you cannot find, please note “cannot find”.