Product Recall Notice

Consumer Product Safety Commission – Recall with Health Canada

Release Date: September 10, 2018

Release Number: 18-218

Gas Ranges and Wall Ovens Recalled by Prizer-Painter Stove Works Due to Burn Hazard

Recall Summary

Name of Product: BlueStar and Big Chill gas ranges and wall ovens

Hazard: Use of the convection oven fan during pre-heating or broiling can cause accumulated gas to ignite, posing a burn hazard to consumers when oven door is opened.

Remedy: Repair

Consumers should immediately turn off the convection fan and keep it turned off. Contact Prizer-Painter Stove Works to schedule a free repair.

Consumer Contact: Prizer-Painter Stove Works at 800-449-8691 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.bluestarcooking.com or bigchill.com and click on “Voluntary Recall” for more information.

Recall Details

Units:About 7,100 (In addition, about 2,500 units in Canada).

Description: This recall involves seven different series of BlueStar and Big Chill free-standing ranges and one series of gas-powered wall ovens. The BlueStar or Big Chill logos are on the front of the oven door. The recalled gas ranges and ovens were sold in a variety of colors, including stainless steel, white, green, orange, aqua, dark blue and black with gold trim. Gas ranges or wall ovens with model and serial numbers listed in the chart below are included in the recall. The model and serial number are located on the serial plate. On the open burner gas ranges (star shaped burners), the serial plate is under the cast iron grates on the left side. On the sealed burner gas ranges (round burners), the serial plate is underneath the back guard, which is removable. On the gas wall ovens, the serial plate is behind the control panel on the left wall.

Incidents/Injuries: The firm has received 51 reports of flames or flares due to delayed gas ignition, including 7 reported minor burns.

Sold at: Specialty appliance stores and kitchen equipment dealers nationwide from May 2015 through October 2017 for between $3,300 and $18,100.

Manufacturer: Prizer-Painter Stove Works Inc., of Blandon, Pa.

Manufactured in: U.S.

In Conjunction With: Canada, Health Canada's press release is available at: Link

BlueStar Nova (RNB)
BlueStar Precious Metals
BlueStar Culinary (RCS)
BlueStar Heritage Classic
Big Chill Retro
Big Chill Pro
Big Chill Classic
BlueStar Gas Wall Oven

Model and Serial Number Location

About U.S. CPSC:

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.

CPSC Consumer Information Hotline

Contact us at this toll-free number if you have questions about a recall:

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